Terms & Conditions

1. Definitions

Throughout these Terms & Conditions, the following terms carry specific meanings:

"quoruopa," "we," "our," or "us" refers to quoruopa, a legal advisory practice located at 11 Jalan Telawi 3, Level 2, Bangsar Village II Office Suite, 59100 Kuala Lumpur, Malaysia.

"User," "you," or "your" refers to any individual or entity who accesses our website or engages our advisory services.

"Services" refers to the legal advisory services we offer, including Strata Management Advisory, Whistleblower Protection Advisory, and Contract Termination and Exit Advisory.

"Website" refers to the web pages hosted under the domain quoruopa.live.

"Agreement" refers to these Terms & Conditions together with any engagement letter signed between you and quoruopa.

2. Acceptance of Terms

By accessing our website or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, we kindly ask that you refrain from using our website or services.

You confirm that you are at least 18 years of age and have the legal capacity to enter into this agreement. If you are acting on behalf of an organisation, you confirm that you have the authority to bind that organisation to these terms.

These terms apply to all visitors, users, and others who access or use our website and services.

3. Description of Services

quoruopa provides legal advisory services in selected areas of Malaysian law, including strata property management, whistleblower protection, and contract termination matters. Our services are advisory in nature and are tailored to the specific circumstances of each engagement.

The scope, deliverables, and fees for each engagement will be outlined in a separate engagement letter or advisory proposal provided to you before work commences. The information on our website is for general informational purposes and does not constitute legal advice.

Our services are primarily available to clients based in Malaysia, though we may consider engagements involving Malaysian law from clients located in other jurisdictions on a case-by-case basis.

4. User Responsibilities

When using our website or engaging our services, you agree to the following:

Accurate information: You will provide accurate, current, and complete information when submitting enquiries or during the course of an engagement.

Lawful use: You will use our website only for lawful purposes and in a manner consistent with these terms and applicable laws.

Cooperation: You will cooperate with our team by providing requested documents and information in a timely manner to facilitate effective advisory work.

No misuse: You will not attempt to interfere with the proper functioning of our website, introduce harmful code, or use automated systems to extract content from our pages.

5. Intellectual Property

All content on this website — including text, graphics, logos, layout, and design elements — is the property of quoruopa or its licensors, and is protected by Malaysian and international intellectual property laws.

You are granted a limited, non-transferable right to access and view the content on our website for personal, non-commercial purposes. You may not reproduce, distribute, modify, create derivative works from, or publicly display any content from this website without our prior written consent.

Advisory materials, memoranda, and other work product we prepare during an engagement are provided for your use in connection with the specific matter for which they were prepared, unless otherwise agreed in writing.

6. Fees and Payment

Our advisory fees are quoted in Malaysian Ringgit (MYR). Current indicative fees for our services are published on our website, though final fees may vary depending on the complexity and scope of each matter.

A detailed fee arrangement will be set out in your engagement letter before work begins. Payment terms, accepted methods, and any deposit requirements will be specified in that document.

Where applicable, we may request a partial advance payment before commencing work. Outstanding invoices are due within 14 days of issue unless otherwise agreed.

Our fees do not include government filing charges, stamp duties, or other third-party disbursements that may arise in connection with your matter. These will be communicated to you separately.

7. Service-Specific Terms

Strata Management Advisory: Advisory sessions cover the review and explanation of your rights and obligations under the Strata Management Act 2013 and related regulations. The scope of each engagement is limited to the specific strata management matters outlined in your engagement letter. Advice provided does not extend to litigation representation.

Whistleblower Protection Advisory: These engagements are handled with strict confidentiality. The advisory covers the procedural and protective aspects of the Whistleblower Protection Act 2010. We do not make disclosures on your behalf unless specifically instructed and agreed upon in writing.

Contract Termination and Exit Advisory: This service involves the review and analysis of existing contractual arrangements and preparation of termination strategy documentation. We aim to help you understand your options and obligations. Actual negotiation or dispute resolution with counterparties is outside the standard scope unless separately agreed.

8. Confidentiality

We treat all information shared during the course of an engagement as confidential. We will not disclose your information to third parties without your consent, except where required by law, regulation, or court order.

You similarly agree not to disclose any proprietary methodologies, templates, or advisory frameworks shared with you during an engagement without our prior written consent.

9. Disclaimers

The information on this website is provided for general informational purposes only and does not constitute legal advice. Viewing our website or contacting us through the enquiry form does not create a solicitor-client relationship.

While we strive to keep the information on our website accurate and up to date, we make no warranties or representations regarding the completeness, accuracy, or reliability of the content.

Legal outcomes depend on many factors, and we cannot predict or promise specific results. Each matter is different, and past outcomes do not determine future results.

10. Limitation of Liability

To the fullest extent permitted by Malaysian law, quoruopa's total liability to you in connection with any engagement shall not exceed the total fees paid by you for that specific engagement.

We shall not be liable for any indirect, incidental, consequential, or special damages arising from or in connection with our services or your use of our website, even if we have been advised of the possibility of such damages.

Nothing in these terms excludes or limits liability for fraud, wilful misconduct, or any matter for which it would be unlawful to exclude or limit liability.

11. Indemnification

You agree to indemnify and hold harmless quoruopa, its partners, advisors, and staff from and against any claims, losses, damages, or expenses (including reasonable legal fees) arising out of your breach of these terms, your misuse of our website, or any inaccurate information you provide during the course of an engagement.

12. Termination

Either party may terminate an advisory engagement by providing written notice to the other party. Upon termination, you remain responsible for fees incurred for work completed up to the date of termination.

We reserve the right to suspend or terminate your access to our website if you breach any of these terms. Such termination does not affect any rights or obligations that have accrued prior to the termination date.

Provisions relating to intellectual property, confidentiality, limitation of liability, indemnification, and governing law shall survive the termination of these terms.

13. Dispute Resolution

These terms are governed by and construed in accordance with the laws of Malaysia. Any disputes arising from or in connection with these terms shall be subject to the jurisdiction of the courts of Malaysia.

Before initiating any formal proceedings, both parties agree to attempt to resolve disputes through good-faith discussion and, where appropriate, mediation. We believe most concerns can be addressed through open and respectful dialogue.

If mediation is unsuccessful, either party may pursue resolution through the appropriate courts in Kuala Lumpur, Malaysia.

14. General Provisions

Entire agreement: These terms, together with any engagement letter, constitute the complete agreement between you and quoruopa regarding the subject matter herein.

Severability: If any provision of these terms is found to be unenforceable, the remaining provisions shall continue in full force and effect.

Waiver: A failure by us to exercise or enforce any right under these terms does not constitute a waiver of that right.

Assignment: You may not assign or transfer your rights under these terms without our prior written consent. We may assign our rights and obligations as part of a restructuring or transfer of our practice.

15. Changes to These Terms

We may revise these Terms & Conditions from time to time. Updated terms will be published on this page with a revised "Last Updated" date. We encourage you to review this page periodically.

Continued use of our website or services after any changes are posted constitutes your acceptance of the revised terms.

16. Contact Information

If you have any questions about these Terms & Conditions, please contact us:

Email: [email protected]

Phone: +60 3-7936 4218

Address: 11 Jalan Telawi 3, Level 2, Bangsar Village II Office Suite, 59100 Kuala Lumpur, Malaysia